Privacy Policy

Our Commitment

Spinal Hub ("we", "us", or "our") is a health and wellness app designed for individuals living with spinal cord injuries. We are committed to protecting your personal information and being transparent about how we use it.

What We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you create an account.
• Health data: Information you voluntarily enter such as medications, symptoms, and wellness tracking data.
• Usage data: How you interact with the app, including features accessed and time spent.
• Device information: Device type, operating system, and app version for diagnostics and support.
• OAuth data: If you sign in with Google or Facebook, we receive your name and email address from those providers.

Use of Information

We use your information to:

• Provide and improve the Spinal Hub app experience
• Personalize content such as health tips and product recommendations
• Send account-related notifications (e.g. password reset)
• Respond to support requests
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Store Your Data

Your account data is stored securely on our servers. Health data you enter is stored locally on your device and synced to your account when you are signed in. We use industry-standard encryption for data in transit and at rest.

Third-Party Services

We use the following third-party services, each with their own privacy policies:

• Google Sign-In – for authentication
• Facebook Login – for authentication
• Expo / React Native – app infrastructure

We do not share your health data with any third party.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Delete your account and all associated data
• Withdraw consent at any time

To delete your account, go to Settings → Delete Account in the app, or email us at support@spinalhub.app.

Children's Privacy

Spinal Hub is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@spinalhub.app